Prior employer
A multi-brand restaurant franchisor
Making local knowledge usable
VP, Data & Analytics
The ketchup was listed as “red sauce”.
The problem. Customer, procurement and commercial decisions across a network of brands, with useful knowledge that often stayed local. One supplier file listed ketchup as “red sauce”, and nobody could find it.
My part. As VP, Data & Analytics, I built the data and analytics function and its foundations.
What changed. Teams could work from shared data foundations for customer intelligence, procurement and commercial decisions. The lesson: shared definitions have to be built and maintained, not assumed. It is the same work AI needs today.
Prior employer
A big six Canadian bank
Data products through to decisions
Product Owner, Data & Analytics · 2017–2021
A data product is worth the decision that uses it.
The problem. Data capabilities that had to serve real business decisions in a regulated financial environment.
My part. As Product Owner, Data & Analytics, I led Customer 360 and pricing-model initiatives.
What changed. Those initiatives were taken through to business decisions. It is still the test I apply to a first AI use case.
Prior employer
A leader in aviation and training
Data capabilities in a regulated environment
Data and analytics leadership
A platform is not enough. It takes the teams.
The problem. Data platforms, governance and AI adoption in a regulated aerospace environment.
My part. Data and analytics leadership, connecting technical capabilities to the teams who had to use them.
What changed. It shaped how I think about access, accountability, and when an AI output can support a decision.
Internal work
Quantumize AI
We try it on ourselves first
Co-founder and CEO, Quantumize AI
Agents that support our own work, reviewed by people.
The problem. Marketing, bids and bookkeeping take time a small team would rather spend with clients.
Our approach. Agents added one at a time to support those tasks. A person reviews the work before it goes out.
What we take from it. What I recommend to executives, we tried on ourselves first. Client engagements are contracted and delivered through Quantumize AI.
Next step
A workflow worth improving? Let’s talk about yours.